FAQ

1. What if the tiles are broken during transition?

All our products are insuranced, our after sales will sort out the reasons and will sure you'll be properly compensated.

2. What's the benefit for long term importers or distributors?

For those regular customers, we offer incredible discount, sample free shipping, free sample for custom design, custom packaging and QC as per custom requirements.

3. What's your payment term?

A: We accept many payment terms: TT(30% deposit, balance before shipment), Trade Assurance, 100% TT in advance;

For small batch orders, Western Union, MoneyGram, Escrow, Paypal are accepted by us.

4. What's your production lead time?

A: The normal lead time is around 3 weeks for one 20' GP. Faster lead time is available upon confirmation.

Should you have any questions, please feel free to inquire us at any of your convenience.

http://www.luhaistone.com/